Jezz, thank you so much from the both of use for the chocs, it was a lovely surprise.

Appreciating My Loyalty

He is great, sometimes putting a special treat in my trolly thanking me for my custom, appreciating my loyalty. He always has a happy word of interest in what I am buying and shares his own recipes. He is a happy and informative partner and always recognises me. Jezz aways goes above and beyond his role, helping me choose the right food products.

Helping Hand

Jezz helped me on the self serve checkouts without me even having to ask, he guided me on how to use them so I can do it myself on my next visit.

Invaluable Member Of Staff

Please congratulate and pass on my sincere thanks to an invaluable member of staff, Jezz. He was very polite, friendly and offered and outstanding service that has cemented my loyalty to your store.

Special Thanks

Please give a special thank you to Jezz who went beyond his call of duty in advising me on a dish I wanted to cook for the first time.

Making My Kids Smile

Jezz took time to talk to my seven year old son to talk about his Pokemon game he was playing, asking if there was any in the store as he was collecting them too. He offered my son and daughter a free cake from the bakery. This made my children's day, the look on their faces when they saw the cakes was amazing. Jezz didn't have to do that but it was such a lovely gesture. Just wanted to let you know what a lovely man you are and thank you for making my kids smile.

Helpful Demure

Took his time finding an item for me. His demure was helpful and attentive at all times.

Very Engaging

Very engaging, polite jolly chap.

Lifted Sprits

Jezz was very cordial and friendly and very knowledgeable. He has been helping my partner with recipes, which has been lovely. Jezz lifted my spirits in troubling times. I just wanted to say a big thank you to him and his excellent service.

Welcoming Smile

Lovely welcoming smile, nothing is ever too much trouble. I miss him when he is not working.

Delighted Customer

Thank you for your most charming gesture. So unexpected that added to the pleasure.

Very Helpful And Friendly

He is always very helpful and friendly. He makes me feel like a person not just a customer as he makes time to chat to me.

I Can't Praise Him Enough

He went out of his way to help me after many failed attempts with customer service over the phone. He had so much patience and was extremely professional. So calm. I can't praise him enough.

Above And Beyond His Role

Jezz went above and beyond his role and helped resolve an issue I had. Jezz made me feel like a valued customer. Little experiences can make or break your day and today, Jezz really made mine. Thanks Jezz.

Incredibly Helpful

Incredibly helpful, thoughtful and patient.

Random Act Of Kindness

Jezz went beyond his call of duty and as a random act of kindness, gave my heavily pregnant wife a bouquet of flowers.

He Makes You Laugh

Jezz has very good customer service skills, he is able to listen and resolve any complaints. He makes you laugh, feel special and then makes for a pleasure to shop at Waitrose.

Amazing Helpful And Friendly

Amazing helpful and friendly man on checkouts. He allowed enough time to be able to chat and he helped me pack my bags. He is always very cheerful and it left me with a smile on my face.

Welcomes Me With A Smile

Always welcomes me with a smile and nothing is too much trouble. He always goes above and beyond his role. I always get excellent customer service.

Welcoming And Very Kind

Jezz processed a refund for me and was efficient and polite. He was welcoming and very kind to my two children who were with me.